Last updated: [17th Sep, 2026]
Mockshopping (“we,” “us,” “our,” operated via mockshopping.com) is a product discovery and brand promotion platform. We are not a marketplace and do not manufacture, sell, warehouse, or fulfill any products directly.
Why we don’t process returns or refunds
Because Mockshopping does not process transactions or accept payments for the products featured on our platform, we do not handle returns, refunds, or cancellations ourselves.
When you choose to purchase a product after discovering it on Mockshopping, that purchase is completed directly with the relevant brand or its authorized seller, through their own website, storefront, or marketplace listing.
Where to go for a return or refund
If you are unhappy with a product, need to cancel an order, or want a refund:
- Locate the brand or seller you purchased from (this is shown at the point of purchase, outside of Mockshopping).
- Review that brand’s own return, refund, and cancellation policy, published on their website.
- Contact that brand or seller directly to initiate your request.
Mockshopping has no authority over, and cannot process, returns or refunds on behalf of any third-party brand or seller.
Discovery Points
Discovery Points earned through participation on Mockshopping (see our Terms of Service) have no cash value and are not eligible for refund, exchange, or redemption for money under any circumstance.
Questions
If you have questions about this policy, contact us at [mockshopping7@gmail.com].